Shipping & Returns
Shipping and Returns

Shipping and Returns

SHIPPING
Once your online order is processed, which usually takes 24-72 hours, your item(s) will be shipped promptly to your doorstep. If you need faster service, please call us to place your order and we can arrange in most cases same-day shipping with overnight options available. We also have layaway services available for you added convience on all orders totalling at least $150. Please cotact us for details.

RETURNS/EXCHANGES
We will gladly accept all returns on unopened and unused items for any reason within 14 days of your purchase. All returned/exchanged product(s) must be in the same condition in which they were recieved and in the original, unopened packaging. Please hold onto all packaging, instruction manuals, and other product materials.
 All returns can be mailed directly to us at the following address:

Metro Pet Spa
Attn: Returns Department
2426 W. Whittier Blvd.
Montebello, CA 90640